Table of contents
This one has been a long time coming, and I am genuinely excited to finally show it to you.
Dream of Japan Rewards is live. 🎉
One points balance, shared across every shop we run.
One balance
Japanese Green Tea Co.tea
Japanese Coffee Co.coffee
Japanese Knife Co.knives
Japanese Wine Co.wine
What changed
You may remember Coffee Club Rewards. It only worked in this one shop.
If you also bought coffee from us, or a knife, those orders earned you nothing here. And whatever you collected over there was stuck over there.
That never made sense to me.
It is the same family. Most of the time it is the same people packing your box.
So there is now one programme behind all four shops, and one balance that follows you around.
We built this one ourselves
Here is the part I have been dying to tell someone.
For years our points ran on an app called Smile.io. It did the job, and I have no real complaints about it.
But it was somebody else's box. Every shop needed its own separate programme inside it, which is exactly the problem we wanted to fix.
So we wrote the whole thing ourselves.
No Shopify app this time. No monthly fee. No third party sitting between you and your own points.
You may know that I spent years in the software development world, and I have missed building things.
So this became an exciting project for me personally, and it was so much fun building it from scratch. I just lose track of time when I am coding.
The points engine, the page you see, the emails, the little gold gift that appears on your cart, all of it is ours.
It also means we can fix things quickly and change what needs changing, instead of waiting for somebody else's roadmap.
If something on the rewards page annoys you, tell us. That is now a thing we can actually do something about.
Your points are already there
Every point you had is already on the new system, along with the history behind it.
We moved it all across on the day of the switch.
You do not need to claim anything, or sign up again, or dig out an old code. Sign in and your balance is sitting there waiting.
How you earn now
One point for every dollar you spend on products, in any of the four shops.
Shipping and tax do not earn points.
If an order is refunded or cancelled, the points for it come back off again. That is the part most programmes stay quiet about.
Order while you are signed in, or just use the same email address every time. The points appear on their own once the order is paid.
What your points are worth
One hundred points is one dollar. There are three rewards to choose from.
500 POINTS
$5 off
on orders over $5
1,000 POINTS
$10 off
on orders over $10
2,500 POINTS
$30 off
on orders over $30
Your points never expire.
Once you turn some of them into a discount code, that code is good for 90 days.
Watch a reward go into the cart
You pick a reward. We make you a code. It goes straight into your cart.
No copying anything down.
Isn’t this animation fun? I hope you try redeeming your points to see it in action.
That little gold gift on the bag is my favourite detail.
It follows you around the shop, so you never have to wonder whether the discount is still attached.
If you would rather save the code for later you can, and it will be waiting on your rewards page.
The one rule worth remembering
Earning is shared. Spending is not.
You collect points everywhere, into one balance.
But when you turn points into a discount code, that code works at the shop you made it on. A code made on the tea site is for the tea site.
The reason is dull but honest. Each shop is a separate store with its own checkout, and a discount code cannot cross between them.
So pick the shop you want to spend in, then make your code there.
What is gone, and what is coming
The old programme handed out points for signing up, for a birthday, and for sharing us on social media.
Those are gone. I would rather say so plainly than let you go looking for them.
They were rewarding the wrong thing. Points for a Facebook share are points taken away from the people who actually buy the tea.
So the rule is now simple. You earn on what you spend, in any of our shops, and it never expires.
That said, the fun is not over.
Now that we own the code, we can run one-off bonus campaigns whenever there is a good reason.
Double points on a new harvest. A bonus for trying something from a shop you have not visited yet. That sort of thing.
They will be short, and they will be occasional.
Do you have an idea for a cool way to earn points?
Let us know here. We are listening, and the good ideas usually come from you rather than from us.
The only way to hear about them is to be on the newsletter, or to follow us.
The Japanese Coffee Club letter is free, it is where these go out first, and you can leave any time you like.
Or follow whichever shop you actually buy from.
Where to find it
Your rewards page lives at japanesecoffeeco.com/apps/rewards.
It shows your balance, your history, and the codes you have waiting. It is the same balance whichever of the four shops you open it from.
If you have two email addresses with us and your points ended up split between them, send us a note and we will join them into one account.
Thank you for sticking with us long enough to make a rewards programme worth building.
Somewhere to spend your points
![Asa Tsuyu Blend [Light Blend] Coffee Beans (Colombia, Brazil, Ethiopia)](http://japanesecoffeeco.com/cdn/shop/files/AsaTsuyuBlendcoffeebeans.jpg?v=1770838125)
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